How Do I Update My Contact Information?

Stay informed about your policy by keeping your contact information up to date.

What to Keep Updated

• Primary phone number
• Secondary phone number
• Email address
• Mailing address (see separate article)

Why It Matters

Current contact info ensures you receive:
- Billing reminders
- Policy documents
- Renewal notices
- Claims updates
- Important alerts

How to Update

Online:
1. Log into your account at Alset Insurance Customer Portal.
2. Go to "Profile" or "Contact Information"
3. Update your details
4. Save changes

By Phone:
- Call 475-619-3790 
- Verify your identity
- Provide new contact information

Email Preferences

You can manage:
- Paperless billing
- Policy documents delivery
- Marketing communications
- Claims notifications

Phone Number Best Practices

• Provide a number you check regularly
• Update if you change numbers
• Add an alternate contact number
• Enable text notifications if available

Verification

After updating your email:
- You may receive a verification email
- Click the link to confirm
- Check spam folder if not received