Customer Service Hours
You can contact Alset Insurance Support at 475-619-3790 during the following hours:
| Day | Hours |
|---|---|
| Monday | 8 a.m. - 5 p.m. CT |
| Tuesday | 8 a.m. - 5 p.m. CT |
| Wednesday | 8 a.m. - 5 p.m. CT |
| Thursday | 8 a.m. - 5 p.m. CT |
| Friday | 8 a.m. - 5 p.m. CT |
| Saturday | Closed |
| Sunday | Closed |
Claims Reporting: 24/7
You can report a claim any time:
- Online: alsetinsurance.com/claims
- Phone: 1-800-608-6506
Online Account Access: 24/7
Self-service is always available on the Alset Insurance Customer Portal.
- View policy details
- Download ID cards
- Make payments
- Request changes
Holiday Hours
We may have modified hours on major holidays. Check our website for holiday schedules.
Time Zone
All hours are in Central Time (CT).
Best Times to Call
For shorter wait times, try calling:
- Mid-morning (9-11 a.m. CT)
- Mid-afternoon (2-4 p.m. CT)
- Avoid Monday mornings and end-of-month
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